Within 24 hours of placing an order, you can cancel or amend it.
You are not eligible for a refund unless you meet the following criteria:
- Your purchase is not delivered at all.
- You received a defective or incorrect product.
- It hasn’t even been a day since you placed your order!
- If the product you received is not the one you bought, you have 7 days to return it after receiving your order. If your product is defective, damaged, or incorrect, please email us and we will replace it.
Icknives cannot guarantee order variations at any time and reserve the right to handle your transaction. To make a modification to your order, send an email to email@example.com